adding veracrypt support macrium reflect 7

Reflect 8 backup sets will remain compatible with Reflect 9 and the upgrade process will retain all your settings and schedules. At that point, there’ll be no additional product support and bug fixes for Reflect 8, even if your support contract extends beyond that time. We recommend you plan to upgrade before the end of the extended support period. Reflect 8 will continue to receive critical bug fix releases and you will continue to have access to Macrium customer support on Reflect 8 (if your support contract is still active). When Reflect 9 is released, Reflect 8 will enter extended support for one year. You have access to Macrium customer support (for one full year), receive free bug fixes, as well as access to our Knowledge Base and forum. Over time, Macrium may release a series of features releases: 8.1, 8.2, 8.3, etc. Sometimes an upgrade to the most current version is the only valid solution.įor trial users, support is only offered for the most current release.įor example, let’s say you’ve purchased Reflect 8.

Solutions, workarounds, and other fixes are offered at Macrium’s discretion. It’s recommended that customers update their version to the latest available build in order to enjoy the most stable and complete experience. Product updates, including new features, improved OS support, security, and other functionality improvements and/or fixesĬomplimentary access to the Macrium customer support team

Releases to maintain platform compatibility Product documentation, Knowledge Base articles, and forumįull service Macrium support, including product updates for critical security and functional bugs, and compatibility issues introduced by Windows updates. Stages of the Support Lifecycle Type of Support This includes the Knowledge Base, technical documentation, version-specific forum, and other resources to help customers resolve common issues for themselves. Stage 3: Self-Service Support remains available indefinitely after the Extended Support stage ends. During this stage, customer support services are limited. Stage 2: Extended Support begins when the Current Support stage ends and lasts for a specific duration. The entirety of our customer support services are available during this stage. Stage 1: Current Support begins from the release date and lasts until the next full product version is released. Macrium is pleased to offer three stages of product support.

Adding veracrypt support macrium reflect 7